General Fee Policies
The Center for Psychological Fitness seeks to provide the very best quality mental health and wellness services, and to make those services accessible to as many people as possible in the South Florida region. Cash, checks and credit cards are accepted for payment of fees at the time of service (fees may include copay, coinsurance, deductible, or self-pay). Our licensed professionals do not work on a sliding scale schedule but we do offer lowered-cost services by supervised pre-licensed professionals. Please see our Lowered-Cost Treatment page for a description of this program.
We appreciate 24 to 48 hours’ notice of changes to your scheduled appointment so that others who may be in need of timely service may be able to use available appointment times. We do understand that emergencies arise on occasion, so we have initiated a policy that is as accommodating as is feasible. With the exception of documented emergencies, if you do not show up for a scheduled appointment without notice or have not notified us by 9am of the appointment day, you will be required to pay a missed appointment fee, as specified at your initial appointment. Please note that insurance companies will not pay for missed appointments and this fee will be your sole responsibility.
Insurance for Services
Many of clinicians at the Center for Psychological Fitness are in-network for a number of major insurance panels. At the outset of treatment and from time to time thereafter, we will seek to verify insurance benefits, if you have opted to utilize your insurance for covered services. For in-network insurance plans, we will submit insurance claim forms. For out-of-network insurance plans, we will provide you with paperwork to submit for reimbursement. Out-of-network clients are required to pay the full fee up-front. If your plan is a PPO, a percentage of your fee will be covered and reimbursable, subject to deductibles and other provision exclusions. If your plan is a POS plan, a percentage of your fee may be covered. Generally, HMO plans require you to see clinicians who are in-network.
It is our belief that health care and coverage should be as transparent and accessible as possible. With that said, it is important to recognize that this country is in an unprecedented period of change in many areas, with insurance rules and regulations being one of the most notable examples of this. Rules of coverage change rapidly and there are times where you might experience conflicting information, sometimes even from the same insurance carrier or health care provider. We are happy to assist in helping to clarify benefits and to support positive communication with insurance carriers. In the end, we encourage you to be a fully-informed consumer and to examine your coverage closely. There are times where coverage changes or expires due to policy dates or service maximums reached. We will assist in clarifying discrepancies but ultimately, you are responsible for payment for services rendered. If your benefits do expire, we will work with you as best as possible to ensure your continuity of care with us or another provider.